AGGRESSION, VIOLENCE AND HARASSMENT AT THE WORKPLACE

The new school year for the Centre starts today with the first for 2018 seminar under the Agreement between the ITC of ILO and the CHRDRI. The training is on topic "Aggression, Violence and Harassment at the Workplace" and will be conducted in face-to-face form on February 19th and 20th.

 During the training the psychic causes that determine conflict behaviour, interpersonal clashes and confrontation will be outlined. The focus will be on the efficient methods for studying aggressive behaviour and psychological approaches to understanding and overcoming it - how to achieve communication without aggression, how to show empathy, tolerance, and humour. Participants in the seminar are 9 employees of the Agency for Social Assistance and three employees of the Agency for Persons with Disabilities. Lecturer of the training is Prof. PhD. Stoyko Ivanov, lecturer in Psychology at Sofia University "St. Kl. Ohridski" with many years of experience and numerous publications and research on the topics. Prof. Ivanov also has a rich practice in the trainings of the CHRDRI, on the topic of interpersonal communication skills.

The seminar has a strong practical focus and will help the participants to learn different models and techniques to tackle aggressive behavior at the workplace.